Computer Help You Can
Actually Rely On
Whether it's your home computer, work laptop, or the family printer — we get it sorted fast, and we explain what we did in plain English. No jargon, no surprises.
All Your Computer Service Needs
We service all makes and models. Bring it in, or we can come to you.
Desktop & PC Servicing
Slow computer? Won't turn on? Blue screen of death? We diagnose and fix all PC and desktop issues quickly.
- Virus & malware removal
- Hardware fault diagnosis
- Component replacement
- Performance tune-ups
Laptop Servicing
Cracked screen, broken keyboard, won't charge? We repair all makes and models of laptops.
- Screen replacement
- Keyboard & trackpad repair
- Battery replacement
- Charging port repair
Printer Servicing
Printer not printing? Paper jams? Connectivity issues? We service all major printer brands.
- All major brands serviced
- Paper jam & feed issues
- Ink & toner problems
- Wireless setup
Data Recovery
Lost important files? We can often recover data from failed hard drives, corrupted drives, and accidentally deleted files.
- Hard drive recovery
- Deleted file recovery
- Corrupted drive repair
- Data backup setup
Speed & Performance
Is your computer running slowly? We'll clean it up, remove junk, upgrade hardware, and get it running like new.
- Full system clean-up
- RAM & SSD upgrades
- Software optimisation
- Startup speed improvement
Virus & Security
Infected computer? We remove viruses, malware, and ransomware, and set up proper protection.
- Virus & malware removal
- Antivirus installation
- Security health check
- Safe browsing setup
Simple, Straightforward Process
Contact Us
Call or fill in our contact form. Tell us what's wrong.
We Diagnose
We assess the problem and give you a clear quote upfront.
We Fix It
Fast, professional repair with clear communication throughout.
Back to Normal
We return your device and explain what we did.
What Our Customers Say
“Many thanks for the excellent service and professionalism shown regarding our recent computer problems.”
J Rings
Local Client
“I would not hesitate to recommend Imatec for their professionalism and their friendly approach. They were so patient and friendly, kept explaining what they were doing, and sorted out a complex problem that other support had caused. Fully trusted their knowledge and ability.”
Gwenda Smith
Local Client
“Imatec provide an excellent, professional and friendly service every time. With my limited technical knowledge, each of the technicians are patient and helpful, whether via Team Viewer or in the workshop. We have purchased most of our PCs and laptops through Imatec and they give great after sales service too.”
Margaret Troughton
TV & MK Troughton
“Always fast and professional to deal with.”
Shannon Crawford
J Swap Contractors
“Absolutely brilliant service. My laptop was running terribly slow and they had it back to me the next day running like new. Very reasonably priced and the staff were so friendly and easy to talk to. Will definitely be back.”
Diane Forsyth
Home User, Matamata
“I dropped my laptop in and they diagnosed the problem straight away. Fixed the screen and cleaned it up while they were at it. Couldn't be happier — great local service and very honest about what it would cost before they started.”
Kevin Barlow
Home User, Tauranga
Got a Computer Problem? We Can Help.
Call us today or drop in to either of our locations. We'll give you an honest assessment and a fair quote.